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Privacy Policy

Last updated: January 1, 2025

Sub Zero & Premium Appliance Repair ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website subzerorepairgreenwichct.com or use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide when you:

  • Request a service appointment
  • Contact us via phone, email, or our website
  • Subscribe to our newsletter
  • Fill out a contact form

This information may include:

  • Name
  • Email address
  • Phone number
  • Home address
  • Appliance information and service history

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and usage, including:

  • IP address
  • Browser type and version
  • Operating system
  • Pages visited and time spent
  • Referring website
  • Device identifiers

How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process and schedule service appointments
  • Communicate with you about services, appointments, and promotions
  • Respond to your inquiries and provide customer support
  • Send you service reminders and follow-ups
  • Analyze usage patterns to improve our website and services
  • Protect against fraudulent or unauthorized activity
  • Comply with legal obligations

Information Sharing

We may share your information in the following circumstances:

  • Service Providers: We may share information with third-party vendors who perform services on our behalf, such as scheduling software, payment processing, and email communications.
  • Legal Requirements: We may disclose information when required by law or in response to valid legal requests.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
  • With Your Consent: We may share information for other purposes with your explicit consent.

We do not sell your personal information to third parties for their marketing purposes.

Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your experience. Cookies are small data files stored on your device that help us:

  • Remember your preferences
  • Understand how you use our website
  • Improve our services and content
  • Provide relevant advertising

You can control cookies through your browser settings. Note that disabling cookies may affect the functionality of our website.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

  • Access: Request access to the personal information we hold about you.
  • Correction: Request correction of inaccurate or incomplete information.
  • Deletion: Request deletion of your personal information, subject to certain exceptions.
  • Opt-Out: Opt out of receiving marketing communications from us.

To exercise these rights, please contact us using the information provided below.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. We encourage you to read the privacy policies of any third-party sites you visit.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of our services after any changes indicates your acceptance of the updated Privacy Policy.

Contact Us

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us:

Call Now: (475) 281-3784